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Shipping

ORDER HANLING TIME.

Order Handling Time: 3 to 15 Business Days (Monday to Friday) (synthetic wigs 3 Business Days,human wigs 7-15 Business Days)

ORDER TRANSIT TIME

Shipping Time: Express Shipping FeDex/DHL (3-4 working days). Below is $99 as you choose Standard Shipping (5-8 working days) or Express Shipping. Please note that we can not ship packages to P.O. Boxes or APO/FPO addresses.

Returns Policy

Your satisfaction is our first priority. If you are unhappy with your purchase, please let us know and contact us via email. If you want to make a return, please get in touch with us at service@chloewigs.com, with the order number and the problems. We accept return or exchange within 30 days after you received the hair. We will send a reply email within 24 hours. Please note that unauthorized returns will not be accepted, and wigs eligible for a return must be those that are unworn, unwashed, uncut, not dyed and kept in their original condition - with the original package & tag attached.

if you have any questions or complaints with the order/products/payment, please get in touch with us first. If you return the items without contacting us or raise a dispute without a solid reason, we will not ensure your full refund, and we may make a complaint according to the policy. The return info will be sent to you after you contact us. The unauthorized return of products will not be accepted. We recommend you using USPS to have the package shipped back to us and please get us the tracking number, as we are not responsible for lost or stolen packages.

(we don't offer a return label, you need to pay the return shipping fee,only we send wrong will pay this fee)

If you received a wrong item, please contact us within 24 hours of receiving your package. Contact email: service@chloewigs.com